PRIVACY • DATA • TRANSPARENCY

Privacy Policy

This Privacy Policy explains how information may be collected, used and handled when you visit or use the Suryoday Capital website. We aim to provide clear information about privacy and data handling without making misleading or unsupported claims.

Last Updated: 23 May 2023
01

Introduction

Suryoday Capital respects the privacy of visitors and users of this website. This Privacy Policy describes the general manner in which information may be collected when you browse the website, submit information through available forms, or otherwise interact with our online services.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you should discontinue use of the website.

02

Information We May Collect

Depending on how you use the website, we may receive information that you voluntarily provide to us.

  • Name and contact information provided through a form.
  • Mobile number or email address, where voluntarily submitted.
  • Business or employment-related information where relevant.
  • Loan-related information provided by you for an enquiry.
  • Information included in messages or enquiries sent to us.

We only request information that is reasonably relevant to the purpose for which it is collected through the particular website feature or form.

03

Information Collected Automatically

When you visit a website, certain technical information may be collected automatically by the website, hosting environment, analytics tools or other technologies used on the website.

Such information may include browser type, device information, approximate usage information, pages visited, referring pages, date and time of access, and similar technical information.

The availability and type of automatically collected information depends on the technologies actually implemented on the website.

04

How We May Use Information

Information provided by users may be used for purposes such as:

  • Responding to enquiries and requests.
  • Providing information requested through the website.
  • Understanding and improving website functionality.
  • Communicating with you regarding your enquiry where appropriate.
  • Maintaining records relating to enquiries and communications.
  • Detecting, preventing or addressing website misuse or security issues.
  • Complying with applicable legal or regulatory requirements where applicable.

We do not state that information will be used for any purpose that is not reasonably connected with the website feature through which the information was provided, unless required or permitted by applicable law.

05

Loan Enquiries and Applications

Information submitted through a loan-related enquiry does not by itself constitute loan approval, sanction or disbursement.

Where an enquiry or application is passed to or processed by an applicable lender or service provider, the information may be handled by that party in accordance with its own applicable privacy policy, terms and legal obligations.

The applicable lender, and not the website alone, may determine whether an application is eligible and what loan terms may apply.

06

Sharing of Information

We do not describe your information as being sold or shared indiscriminately. Information may be shared where reasonably necessary for the purpose for which it was submitted, where you have requested or authorised such sharing, or where disclosure is required or permitted by applicable law.

If a particular website service involves a third party, the applicable third party's own terms and privacy practices may also apply.

07

Third-Party Service Providers

The website may use third-party technologies or service providers for functions such as website hosting, analytics, communication, security, forms or other technical services.

The specific third-party services used may change over time. Where such services process information, their applicable terms and privacy policies may also govern their handling of information.

08

Cookies and Similar Technologies

The website may use cookies or similar technologies to support website functionality, remember certain preferences, understand website usage or support other technical purposes.

Cookies are small files or data elements stored on your device by a website or its service providers. Your browser may provide controls for managing or restricting cookies.

Disabling certain cookies may affect some website functionality.

09

Data Security

We take reasonable measures appropriate to the website and the information handled through it to help protect information from unauthorised access, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be represented as completely secure. Therefore, we do not claim that information transmitted over the internet can be guaranteed to remain secure in every circumstance.

10

Protection of Sensitive Information

Users should not submit passwords, OTPs, ATM PINs, card PINs, CVV numbers, banking passwords or other authentication credentials through general website enquiry forms.

Important Security Notice

Suryoday Capital will not ask you to disclose your OTP, PIN, password or other confidential authentication credentials through a general enquiry form.

11

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate records, to resolve disputes, or to comply with applicable legal requirements.

The exact retention period may depend on the type of information, the purpose for which it was collected and applicable legal or operational requirements.

12

Your Choices

Where applicable, you may choose not to provide optional information. However, certain website features or enquiry services may not function if the information required for that feature is not provided.

You may also use the privacy and cookie controls available in your browser or device to manage certain forms of technical data collection.

13

Third-Party Websites

This website may contain links or references to websites operated by third parties.

When you leave the Suryoday Capital website and access a third-party website, that website's own privacy policy, terms and practices will apply. We do not represent that we control the privacy practices of third-party websites.

14

Children's Privacy

The website is intended for general users who are legally permitted to use the relevant services. We do not knowingly request personal information from children for purposes that require parental consent.

If you believe that a child has provided personal information through the website, please contact us so that the matter can be reviewed where appropriate.

15

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in website functionality, information practices or applicable requirements.

Any updated version will be published on this page with a revised update date. Users are encouraged to review this page periodically for the latest version.

16

Contact Regarding Privacy

If you have a privacy-related question or concern regarding information submitted through this website, you may contact Suryoday Capital through the contact details made available on the website.

Please do not include passwords, OTPs, PINs, CVV numbers or other confidential authentication credentials in your message.

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Privacy & Transparency

This Privacy Policy is intended to explain website-level information practices in clear language. It does not create or represent any guarantee regarding loan approval, interest rate, loan amount, disbursement, lender decision or any other financial outcome. Applicable lender terms and privacy policies may separately apply where your information is submitted to or processed by a lender.

vectorFrequently Asked Questions

Get Answers to Common Questions

Find answers to common questions about loan options, eligibility, documents, interest rates, repayment and the application process.

You can explore available loan options by reviewing information such as loan amount, interest rate, applicable fees, tenure and eligibility criteria. You should compare the applicable terms and review the lender's final documents before proceeding.

Commonly requested documents may include identity proof, address proof, PAN, income-related documents and bank account details. The exact documents can vary depending on the loan product, lender and applicant profile. Additional documents may also be requested during verification.

Eligibility may depend on factors such as income, employment or business profile, credit history, existing obligations, requested loan amount and repayment capacity. The applicable lender determines the final eligibility according to its assessment criteria.

No. Submitting an enquiry or loan application does not guarantee approval. The applicable lender independently evaluates the application and decides whether to approve or decline it based on its eligibility criteria, verification and applicable lending terms.

Interest rates are generally determined by the applicable lender based on its pricing policy, product terms, applicant profile and assessment. Any available rate or offer should be reviewed in the applicable loan documents before acceptance.

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